Training - What Do I Do?

 

How Do I Handle This Problem?

 

Step-By-Step Answers to Your Questions

 
-- I need to insure a shipment to a War Zone or Excluded Country.        What do I do?
     We cover shipments into areas that are "Excluded" by most insurers, or even excluded by our automatic system, all the time.
     From chartered planes full of gear to Kabul to an entire power plant to Baghdad we have delivered, and we can help you.
     We can almost certainly insure your shipment.
     Because of the added risk (it wouldn't be "excluded" if it was easy) we'll need to know a bit more than we ask in our automatic online Certificate Request.
     We have a list of information we need below and a link to a printable checklist to make gathering this information easier.
     Give us as much advance notice or "lead time" as you can.
     Because of the constantly changing security/risk situation in War Zones rates vary daily... so the more "lead time" we have, the better chance we have of placing your business at a time when rates may be lower.

Gather the following information and email it to:
mike.miller@allcovered.net
We will normally have an answer for you in one or two business days. Sometimes we can answer in just an hour. It depends on the risk.

A printable checklist of the table below here (PDF):

INTEREST    What is it?
PACKING:    How is it packed?
      If you can show pictures it helps.
SUM INSURED:    What is it worth?
DATE OF MOVEMENT:    When will the goods begin moving or loading?
LENGTH OF MOVEMENT:    How long do you think this shipment will take?
TYPE OF SHIPMENT:    Is it moving FCL, LCL, Breakbulk or a combination?
METHOD OF SHIPMENT:    Moving by Truck? Ocean? Air? Rail? A combination?
FROM    Insurance begins where?
TO:    Insurance ends where? (border? airport? door?)
SECURITY:    If you are shipping to a dangerous area, what security precautions are you taking?
   What company (ies) is/are providing the security?
SHIPPER:    Name & Contact information for the Insured as it needs to appear on the Certificate.
EXPERIENCE:    Have you moved things like this before?
   Has the Shipper?
LOSS HISTORY:    Has this Shipper had losses in the past?
   You are legally bound to report any prior losses. If you do not, this is called a "Material Breach" and voids the insuring contract.
   It helps if you explain any prior losses.
INSURANCE CONDITIONS REQUESTED:    What type of coverage do you need?
   What deductible do you need or can you accept?
   Can you be flexible with the deductible or terms?
   Do you need several options?
EXACT
WORDINGS NEEDED?:
   Does a Letter of Credit or government entity have exact wordings for the type of insurance requested?
   If so, we need that exact wording.
ADDITIONAL INFORMATION:    Underwriters insure against the unknown. The more you can tell us about the goods moving or the company moving them or provide a narrative about how this will move, the better.
     Gather all the information and get it to us with as much advance notice as you can. We have been fortunate to turn around some large special coverage programs in a few hours, but it usually takes one or two working days.
     Expect Underwriters to come back to you with questions.
     Underwriters are risking their money. They want to be sure they understand the risk.
     If you or your Shipper are slow providing information or provide incomplete information, the natural reaction of an Underwriter is to suspect something is being hidden from them.
     Provide as much information as you can, fully and completely.
     If Underwriters have to ask again and again for complete information it slows the process and Underwriters may reevaluate the risk.
     Underwriters are paid to "find the cloud in every silver lining," so don't take it personally when Underwriters ask a LOT of questions. It's their job.

Gather the information above and email it to:
mike.miller@allcovered.net
We will normally have an answer for you in one or two business days. Sometimes we can answer in just an hour. It depends on the risk.

A printable checklist of the table below here (PDF):

 
 

Return to "What Do I Do?" main page

 
 
Are Your Existing Providers Helping You Like This?
     At Allcovered we provide information and training, through documents like this one, our weekly newsletter and other methods.
     It is our way of helping you stay ahead of your competition and grow your business.
     We hope you agree that we go much farther than our competition in our service to you.
     We want to earn YOUR business.

AllCovered.net...     We have logistics allcovered

 

 

Contact Us

Debbie Miller
Customer Service - Allcovered.net
Ocean Marine Division; Allen Insurance Group
Voice: +1.478.825.5566 Ext. 108
E-Fax: +1.419.715.4723
Email: debbie.miller@allcovered.net

Last Updated
06/08/2009 02:18:17 PM

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